Introduction
Flexxible is a Digital Experience Monitoring (DEM) platform oriented towards the analysis and management of work devices. It allows you to improve operational efficiency and boost organizational productivity by automating IT operations. It's designed for environments with complex and distributed endpoints, all managed from a unified console.
Flexxible incorporates self-repair capabilities that identify and automatically correct failures and provides real-time visibility into device performance and the end-user experience, assisting IT teams in continuously assessing the digital health of the organization.
Includes five modules:
Once the subscription is created, the following steps will be needed to start enjoying the service:
- Access Portal.
- Create a reporting group.
- Download and install FlexxAgent on the devices you want to manage.
From there, the devices will report to the service and be ready for management from Portal and Workspaces; they will also provide analytics of applications, user experience, and other devices through Analyzer.
Modules and Editions
The solution includes the following modules that can be contracted individually, by bundles, or the entire suite:
| Functionality | Caption |
|---|---|
Infrastructure Overview * | Real-time visibility and monitoring of the status, performance, connection, alerts, and other key indicators of all user devices. |
Inventory * | Maintain precise and up-to-date control of the entire IT environment, hardware, and software in real-time. |
| Software Asset Management | View the usage and performance of installed applications to optimize resources and reduce costs. |
| Remote Assistance | Secure remote support for attended or unattended sessions. |
| Compliance | Advanced reports and tools to comply with workplace regulations. |
| Patch | Keep devices up to date and protected with efficient patch management. |
| Automated Support | Identify, analyze, and automate support issues, empowering the IT team. |
| Self-service | One-click solutions for common situations for end users. |
| Flows | Automatic incident resolutions to minimize downtime and enhance productivity. |
| User Experience | Measure and improve the user experience in real-time. |
| Green IT | Reduce carbon footprint and optimize resource use in the workplace. |
Crowdstrike Integration ** | Integration of the market’s #1 EDR enabled. |
* Infrastructure Overview and Inventory are the base modules required to contract any other module.
** If a client is interested, Flexxible can provide the Crowdstrike licenses. Price TBD based on customer requirements.
Considering the required modules (*), the rest of the features can be activated in groups or individually according to needs. This selection can be modified at any time.
Bundles
Flexxible adapts to companies of all sizes and IT maturity levels. The solution can be consumed in different bundles, which include various grouped modules or features. This allows choosing between predefined packages of features with a specific orientation:
| Bundle / Functionality | Flexxible Core | Flexxible Advanced | Flexxible Transform |
|---|---|---|---|
| General Description | Total Visibility for efficient decisions. Complete visibility of the IT environment to optimize IT management and decision-making with advanced reports. | Automation and proactive support. Advanced automation and proactive support capabilities that efficiently manage IT infrastructure and anticipate problems before they occur. | The empowered digital experience. Transform the digital experience with advanced tools for measuring and improving the employee's digital experience (DEX). |
| Infrastructure Overview | ✅ | ✅ | ✅ |
| Software Asset Management | ✅ | ✅ | ✅ |
| Inventory | ✅ | ✅ | ✅ |
| Remote Assistance | ✅ | ✅ | ✅ |
| Compliance | Reports only | ✅ | ✅ |
| Patch | Reports only | ✅ | ✅ |
| Automated Support | 5 Simultaneous | ✅ | ✅ |
| Self-service | Max 5 | ✅ | ✅ |
| Flows | Max 5 | ✅ | ✅ |
| User Experience | Add-on | Add-on | ✅ |
| Green IT | Add-on | Add-on | Add-on |
| CrowdStrike Integration | Add-on | Add-on | Add-on |
Documentation in PDF
Documentation for Flexxible for this version can be downloaded here in PDF format.
The downloaded file is an export of the content of this website for the selected version as of the version's publication date. It is recommended to periodically check for new versions on this page.